(Queen Leesa Memory Foam Mattress 60″x 80″, Not the Sapira)
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2. Mattress Review: The Skinny
Firmness and Support:
The Leesa was a solid medium-firm compared to something softer like the Tuft & Needle. This was likely due to their three-layer memory foam with the top layer of Leesas Avena foam providing a 2-inch layer of immediate bounce back and the middle 2-inch layer of memory foam before a solid 6-inches of poly foam base layer. The top layer of the mattress has a quick response and a little bounciness to it, reacting a little bit less and sinking a little bit more the harder I pushed or focused weight on a particular area.
The smell was pretty strong, comparable to Casper and Tuft and Needle. I just opened the window for some fresh air. (Video of side snags and curving up at the end of it). Since the bed takes 24 hours to reach its full potential, I figured it would also take some time for it to air out as well.
Coolness v. Warmth
The Leesa definitely feels much cooler than other beds have. The fear of sleeping too warm v. too hot is a central concern for people considering a bed. This bed had one of the highest breathability scores in my opinion compared to other beds. It could be because of the latex-like foam at the top of the bed with holes and a design made to allow airflow through the mattress. This along with the custom designed and iconic Leesa breathable bed cover seem to provide more cooling and temperature control than other mattresses made of memory foam. I do have to admit that I did not put an additional mattress protector or sheets on the bed immediately and slept without a cover for the first few weeks because the cover that comes with the bed is very soft and DOES keep sleep cool. I did not test the cooling with a mattress protector that fits the materials and quality that Leesa recommends (and mattress protectors that are waterproof or stain proof tend to make all beds much warmer and less comfortable in my experience, so this was a tough call on protecting the bed v. enjoying the coolness and soft factor at night). See more on Mattress Protector below.
A Queen sized Leesa Mattress earlier this year was listed as $940 with an on-site offer of $100 off of the mattress totaling $914.55 with sales tax after the $100 off. Now the same bed in a Queen size is listed on Leesa’s site for $995 with a mid-summer sale of $150 off bringing the pre-tax total to $845. They attempt to upsell a foundation for $295 additional dollars and various frames/foundations as well.
More expensive than expected but pretty mid-high price. They do offer a $150 discount online for the Leesa and $250 off of the Sapira (I did not try to the Sapira). The New York sales tax mitigates the discount for the most part, and they have a pretty aggressive upsell on-site for the bed platform which is pretty tempting to buy. They do highlight the affordability of the Leesa mattress by highlighting the monthly payment plans through Affirm, so affordability using this option is very reasonable.
The Leesa did a little bit of retargeting and have on-site discounts and payment plans. The pricing seemed a little high for a pure-memory foam option without coils (I would expect it to be a little cheaper and then bump Sapira down in price a little), but for the cooling quality and overall firmness in comfort when next to someone, it seems worth it if you can find a great mattress protector that mimics the feeling of the one that comes with the Leesa, it’s definitely priced right.
Overall ordering the bed was quick and easy. Customer service and live chat answered my questions without much of a wait. My questions with the Leesa came AFTER receiving the bed which you can see throughout my review. I think Leesa also does a good job at showing the social good component of the bed as well as caring for the bed after receiving it, but they didnt include this in anything tangible (like a printed guide). (Provide a link to some of the after opening information in this review)
The bed was delivered in a rather beat-up box (read: holes in the side exceeding six inches) on the third business day after ordering. When I placed the order and requested the estimated time for delivery to my NYC apartment, customer support did offer me the option to have the bed tracked and to have it re-routed if, during the tracking process, I wasn’t home to accept the Leesa mattress since I do not have a doorman and I was going to go on a brief vacation and did not want the bed to sit in the lobby. Ultimately the bed was delivered 3 days after I completed the order which was faster than the customer support representative even expected! I ordered on a Friday and it was delivered on a Tuesday. Fast delivery was great. See more on the delivery with regard to the opening/condition of the box below. (Link to the “Opening” section of the bed below).
Just like the Casper and Tuft & Needle returns, returning the Leesa bed was very easy and was scheduled for the next day within ten minutes on a phone call to arrange and schedule 1-800-Got-Junk mattress pick-up from my apartment. Leesa sent a confirmation email about the return pick-up time range (a 2-hour slot on a specific date) and how to receive a refund for my bed faster by providing a photograph of the pick-up receipt provided by 1-800-Got-Junk.
3. Selecting a Bed and the Ordering Process
Live Chat on Site: I chatted with an online support representative for 20 minutes before purchasing the Leesa. My questions pertained to shipping time if I ordered a Leesa and lived in New York. They estimated 3-6 business days. I was disconnected from my first live chat and established a new one. On the second one I said I live in NYC. The estimated delivery time for their mattresses was now 2-6 business days. I asked where the bed was shipping from to get a time frame in my own mind. They ship from PA, CA, and IN. She was awesome in saying that if I ordered and the shipping date didnt work for me that they could modify the shipping and delivery date with UPS. That kind of willingness to accommodate was great. I asked about the return policy and if I was required to try it for 30 nights. Honestly, some beds were way too soft for me and a full 30-night trial wasn’t going to change my mind, but I endured it. Her response to whether “30 nights” was “required” she responded, “Yes at least 30 nights”. When I responded surprised, she responded that “this gives your body time is adjust to the new sleep surface and will let you know for sure if the mattress is the correct one for you”. I followed up asking if there were zero exceptions to the 30-night trial. She responded there are exceptions, but I should go and try the Leesa at the Soho store or West Elm if I was concerned it would be too soft for me. I appreciate her honesty and encouraging me to try it at a retail location in case it was an immediate “no” on my end for softness. Tasha did finally say they would take it back before a full 30 days if I hated the bed. She also has slept on a Leesa for two years and loves the bed, is avid about how the foundation for the bed makes a huge difference, especially if the slats are curved or flexible.
Tasha: you certainly can try the Leesa I just know from experience that trying the mattress for only 1 week is not enough time to know if it is right for you
Tasha: but we are not going to say No to the return we just ask that you give it the 30 nights
You can message Leesa but and the estimated response times is typically within an hour although a Live Chat option is not highlighted on their Facebook.
Research and Resources from Social Media:
Leesas Twitter focuses on posts with contests, customer reviews, and various product extensions like pillows and bedding. Not a huge following, but a presence. Link to Leesas Twitter
Puppies, couples, babys, champagne, and more couples and dogs, oh my! Its a pretty Instagram.
Leesas Facebook Page
The Leesa Facebook page focuses on their philanthropic and core brand values of community and transparency. They feature contests and photographs of real people who use and benefit from receiving a Leesa bed.
The website is pretty helpful and provides a sufficient guide to which type of Leesa bed you should buy and has a comparison of some other popular foam mattresses on the market and what is different between the Leesa and Sapira from the other beds on the market. They even have a quiz on which bed to buy from them based on how you use it.
4. The Big Sleep Experience: Sleeping with my Leesa Bed
Overall the packaging and the opening experience of the Leesa mattress was not as easy as other beds were. The bed opening instructions are on the box flaps. No tools are provided to help remove three full layers of plastic. No emphasis was put on making sure that the RIGHT side of the bed was up (the bed is intended to only be used on one side and rotated not flipped). The website provided the information I ultimately needed to fill in the gaps I had with questions but read my opening experience below.
Opening video 1
Opening video 2
Opening video 3
Opening video 4
Opening video 5
Opening video 6
Opening video 7
Opening video 8
Opening video 9
The Leesa expanded before the second layer of the plastic was off of the bed, which I was not expecting. Due to the second layer of plastic restricting the bed while it expanded, it expanded on its side and got quite heavy compared to the other beds and the amount of time I had to move or rearrange the bed once the initial plastic layer was removed. The second plastic layer was stuck under the bed which I had to remove by pushing and pulling the bed back and forth a few times before getting all of the plastic out from underneath it.
The instructions for the bed are on the outside of the box which eliminated the need for extra instructions inside of the box. Given the expansion of the bed and the weight, this detail may be helpful if the second layer is often not effective at preventing expansion of the bed at a rapid pace. I guess this was the only bed Ive opened so far that had this issue and that I really wish I would have had a second person with me for by the time I was done getting the plastic out from underneath the bed I was sweating and felt like I had just finished a workout. See an additional update on opening the bed below.
Once the mattress was actually aligned on the frame and THREE LAYERS OF plastic were all removed, it did fit the frame decently (and expanded to the full size faster than I could have hoped for, haha). I had to push the bed back and forth on the frame a few times because it was so heavy, but once I got it centered, it fit the frame pretty decently.
The mattress cover on the Leesa (which the tag indicates should not be removed do not remove) seemed to pull the bed up at the corners sort of like when a fitted sheet on a bed is tight at the tops and might pop off of the mattress while sleeping at night, only in this circumstance it was enclosed in the mattress cover. The sides of the mattress cover were wrinkled and sort of like the beginning of snags along the edges.
I ordered the Leesa mattress in the Queen size. They do actually have a Cali-King size as well. Bed made up of 3-layer foam construction: 2 Cooling Foam top layer, 2 Memory Foam, 6 Core Support Foam base with a seamless iconic four-stripe cover. Cleaning the Leesa Mattress.
The Queen bed dimensions listed at 60 x 80 x 10 weighing a total of 71 pounds. With the box when the bed is not expanded, the bed seemed much more than 71 pounds and the UPS warning made me think it must have weighed more than 200. In researching the bed before purchasing, they had articles focusing on the best mattress based on if someone is a side sleeper, a back sleeper, or a stomach sleeper.
The only additional printed material (besides those on the outside of the box) included with the Leesa mattress were found at the bottom of the box after removing the bed. I actually put the box horizontal on my floor and crawled inside wondering what the one sheet of paper was since many of the other beds include various marketing materials, customer support contact numbers and/or hours, or how-to/FAQs for the beds.
Sex Bounce / Support / Sexability:
The bed was firmer when lying flat and even strong near the edges without a lot of weight in a single location. I attribute that to the top layer of the bed having more bounce-back than the base layer. When going toward the edges of the bed on my back, it felt like one of those dreams where you are falling off a cliff and your heart and stomach feel like a roller coaster. The features of the Leesa versus its luxury and enhanced option the Sapira may be the reason for the lack of bounce in some areas since the Leesa is a traditional memory foam option and the Sapira option actually has enhanced motion transfer, enhanced edge support, 1,000 individually wrapped pocket spring core for focused pressure relief. The spring cores seem to really make memory foam mattresses a lot firmer than the beds without any springs. That said overall Leesa is firmer than many beds in a good way. You can see from my VIDEO OF PAJAMA FEET that I dont sink in the bed much at all. I was impressed by this.
Video of pajama feet
Male Sleepover on the Leesa:
Was comfortable and soft but edges tilted when I got on and off of the bed.
Note: I did purchase the regular Leesa Mattress instead of the Sapira mattress. The reason these details matter is because the advanced features of the Leesa mattress do not include the following: enhanced motion transfer, enhanced edge support, 1,000 individually wrapped pocket spring core, focused pressure relief. The two beds are also different heights the Leesa is 10 foam construction and the Sapira is 11 spring and foam construction. They specifically state in their Top 5 Questions, answered on the site: Our luxury hybrid option, the Sapira mattress, has a pocket spring base that adapts to your pressure points while still providing bounce. They have a quiz to determine which fits the sleeping style and needs. I took the quiz stating that if I was not sleeping on my current mattress I would sleep on a firmer futon, I sleep with a partner and both move around a lot, I am still on a budget but want the best possible mattress (versus a luxury purchase, or a long-term investment purchase), and that my current bed was too soft. My result was the Leesa, which made me think that for the higher price of Leesa v. other competing beds in the non-luxury more expensive option that I was sacrificing the quality of the bed in both longevity and the brand because I wanted the best bed for my budget. However, I went back and took the quiz again stating that I thought about my bed purchase as a long-term investment, and the Leesa still came up instead of the Sapira. Perhaps the Sapira enhancements arent sufficient enough to mitigate moving partners or wanting a firmer mattress than the Leesa. You can take the quiz here.
From the differences listed on sight, my guess is that the Sapira bed is better for long-term solutions for couples and those who want additional stability and comfort. The Leesa bed can work on platforms (they market and sell these heavily when checking out online), Bunkie board or a box spring, solid or slated foundations, slatted foundation or frame.
Wine/Cocktail Stability The Booze Bottle Test The Tipsy Test
I tested the ability for a 1.75 bottle of vodka to stay upright on the bed. Lets be honest, everyone has passed out with an open bottle of water or placed something on their bed only to have it tip.
Very short and not deep impacts near the vodka bottle caused it to tip, likely because of the bounce and sensitivity in the Leesas top memory foam layer. This is not a bad thing, it just shows that the bed reacts to these types of movements locally rather than further away where it may impact a partner. When pressing over 8-10 inches from the bottle, it stayed upright, so I would say the bed is firm enough, so the bottle DID pass the Tipsy test and stay upright in a way that counts. I would trust leaving a glass on the bed and moving around and not having a major spill.
Tipsy Test Video
5. Return Process And Comments
In the return confirmation email, the mattress return was scheduled to be completed via 1-800 got junk the next day with a two-hour time range/period. The email specifically states, 1-800-Got-Junk is committed to donating the mattress locally if possible otherwise they will recycle in an eco-friendly way. They ask the customer to simply respond to an email when the pick-up has been completed or they will receive the confirmation from Got Junk to process the refund. If anything changes with the return or if you need to reschedule the pick-up for the mattress return, contact them.
There was not an additional cardboard cover between the single layer of tape to open the box and the plastic wrapping of the bed (no removable cardboard cover like Casper, Tomorrow, and others) and as such, the bed seemed like it might explode out of the box if the outer layer of the plastic was punctured. The tape was not super secure but made it easy to open.
It would have been absolutely helpful if they had a quick guide as well on caring and cleaning the bed. After searching the site and reading FAQs and other articles, even with a mattress protector, the bedding and mattress covers should be removed down to the Leesa stripe cover and vacuumed every three months. To maintain the hybrid mattress, should be vacuumed seasonally and any stains should be attended to with a mild cleaner as they occur and if noticed when doing seasonal vacuuming. The bed should NEVER be flipped because of the way the layers of the bed come together. However, the bed should be rotated 180 degrees every 3 months to 6 months to extend and maximize the life of a mattress.
Cleaning the Leesa:
Leesa beds are designed, built, and wrapped as they are custom made-to-order and thus they claim the beds are not sitting in a warehouse collecting dust or in a storage space where conditions may not be ideal for memory foam bed. Recommends stripping your bed completely and cleaning the bed with a HEPA-rated vacuum and upholstery attachment every three months. Essentially, clean and rotate the mattress with each season throughout the year. Leesa states that its iconic mattress cover with the four stripes is designed to make cleaning the bed and to keep the bed cleaner for years. So while a mattress protector is required (waterproof and hypoallergenic with a breathable fabric) to truly protect the bed, the design of the Leesa cover is for cleaning and small dust and particulate protection to prolong the long-term health of the bed. The seamless woven mattress cover that comes on the Leesa was also designed to prevent the foam inside from getting damaged or stained. The fabric used is a blend of polyester/lyrca blend fabric for a natural barrier between spills and the 10 + inches of foam in the layers of the Leesa mattress. If a spill occurs, DAB dont rub or scrub as that will likely spread the stain, damage the cover, and woven and secured on the bed tightly to make cleaning a less challenging endeavor. They state throughout the site that many people decide not to cover their Leesa mattress with sheets because the cover that comes with the bed looks great and is extremely soft. I will agree with this entirely! The cover of the bed is very soft, and the woven texture is not irritating to the skin. It seems to make the bed surface more breathable. The neutral grey fabric is pleasing, and it was waterproof or removable for machine washing, I probably would have skipped a fitted sheet or a mattress protector. One thing I noticed just from initially testing the bed without a sheet was the white stripes on the bed cover design they showed dirt after a few days. Because of this, I would imagine most people would add an additional mattress protector and not want the cover that comes with the bed to be compromised or to get dirty because this cover is not designed to be removed per the instructions.
I do like and appreciate that Leesa does provide a lot of information on how to spot-clean the bed and to do so with a natural cleaner found online. Many of the beds simply indicate to spot clean the bed with a mild detergent (not super helpful) and to clean up as soon as possible to prevent stains from setting in. For more information and recipes for the homemade stain removals, click here. Vacuuming, per Leesa, helps keep dust and particles at bay. If you have a pet that is ever in the bed, this is important to make note of. Removal of the cover is not recommended anywhere on the website to clean the bed.
Leesas marketing focuses on What Makes Leesa Different? and highlights the quality of made in America, philanthropy of bed donations (Leesa donates one mattress for every ten that they sell). Theyve donated over 30,000 mattresses (per their website), their west elm retail stores partnership (in 100 West Elm stores). When clicking to learn more about their philanthropy, the following are ways that Leesa gives back: 1/10 mattress is donated, plan one tree for every mattress sold, one-community of giving time and resources to local and national organizations (not sure what this means though). Leesa is a certified B Corporation. In describing what being a certified B Corporation means, Leesa explains it as using business as a force for good comparing its practices to Patagonia, Warby Parker, and Toms. They claim to meet the highest standards of social and environmental performance, transparency and accountability. For the 1/10 mattress donations they state since 2014 the company has donated over 30,000 mattresses to over 1,000 nonprofits. The website goes on to explain that Leesa donates custom-made mattresses to 501(c)(3) non-profits organizations that serve homeless and at-risk men, women and children at every stage of their transition to better lives. Various non-profits they work with include Habitat for Humanity, various religious community missions, the Salvation Army, and various homeless shelters.